§ Terms

Terms of use.

In plain English: Cordari is a service operated by Radiant Maple Studios LLC. We route your Plaud recordings to the tools you connect. You have to be 18. You're responsible for recording people lawfully. The trial needs a card and auto-converts. We make best-efforts to keep things up but make no promises. Disputes go to arbitration unless you opt out within 30 days. California law governs.

Effective date · April 21, 2026

1. Acceptance

These Terms of Use ("Terms") are a binding agreement between you and Radiant Maple Studios LLC, a California limited liability company ("Radiant Maple," "we," "us"), governing your use of Cordari (the "Service") at cordari.ai. By creating an account, starting a trial, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old to use the Service. By using it, you represent that you are 18 or older and legally able to enter into these Terms.

3. The Service

Cordari is a cloud service that authenticates to Plaud on your behalf using credentials you supply, retrieves your recordings, transcripts, and summaries, runs an AI-based router over the summaries, and delivers the resulting content to destinations you have connected (including Notion, Obsidian, Google Drive, Todoist, Google Calendar, email, and webhooks).

The Service is not a recording device, a transcription service, or a replacement for your professional judgment. It is a routing layer on top of Plaud and your connected tools.

4. Plaud dependency

TL;DRWe're not Plaud. If Plaud changes how their system works, our integration can break, and that's not something we can always prevent or fix quickly.

You understand and agree that:

  • Radiant Maple is not affiliated with, endorsed by, or sponsored by Plaud.
  • Cordari accesses Plaud using a bearer token that you provide. We make authenticated requests to Plaud's interfaces on your behalf.
  • Plaud may change its firmware, cloud, APIs, terms, or authentication mechanisms at any time. Such changes may degrade or break Cordari's ability to retrieve your content, and we make no guarantee that the integration will remain functional.
  • Plaud's own terms and privacy policy govern your use of Plaud. You are responsible for complying with them.
  • If Plaud blocks, rate-limits, or prohibits third-party access, we may be required to suspend or discontinue the integration.

5. Accounts

You sign in with Google. You are responsible for:

  • Maintaining the security of your Google account
  • The accuracy of information in your account
  • All activity that occurs under your account
  • Keeping your Plaud bearer token secure and rotating it if compromised

Notify us at privacy@radiantmaple.com if you suspect unauthorized access.

6. Third-party integrations

When you connect a destination (Notion, Google Drive, Todoist, Google Calendar, Obsidian, email, webhooks), you authorize us to send content to that destination on your behalf. You are responsible for:

  • Having the right to use those services
  • Complying with the terms of those services
  • Managing the content once we have delivered it

Third-party services are outside our control. We are not responsible for their availability, changes, errors, or how they handle the content you direct to them.

7. Subscription, trial, and billing

TL;DR7-day free trial requires a card. After the trial, you're billed monthly via Stripe until you cancel. No refunds for partial months; refunds during the trial only if billed in error.

7.1 Plans

  • Solo — free, with 30-day rolling retention and daily sync.
  • Pro — US$8.99 per month, with unlimited retention and 15-minute sync.

Current pricing is published at cordari.ai/pricing. We may change pricing on at least 30 days' notice; changes apply to billing cycles that begin after the notice period.

7.2 Free trial

The 7-day free trial requires a valid payment method at sign-up. At the end of the trial, your card is automatically charged for the first month of Pro unless you cancel before the trial ends. You can cancel anytime from your account settings.

7.3 Billing

Pro subscriptions are billed monthly in advance via Stripe. You authorize us (through Stripe) to charge your payment method each billing cycle. If a charge fails, we may suspend or downgrade your account.

7.4 Cancellation

You may cancel at any time from your account settings. Cancellation takes effect at the end of your current billing cycle. You retain access to Pro features through the end of the cycle.

7.5 Refunds

All fees are non-refundable except where required by law. We do not refund partial months. If you were charged in error during the trial or due to a billing defect, email legal@radiantmaple.com and we'll make it right.

8. Your content

TL;DRYour recordings are yours. We just need permission to process and route them. We don't train AI on them.

You retain ownership of your recordings, transcripts, summaries, and any content you route through Cordari ("Your Content"). You grant Radiant Maple a limited, non-exclusive, worldwide, royalty-free license to host, store, process, classify, transmit, and deliver Your Content solely to provide the Service to you. This license ends when you delete Your Content or your account (subject to Section 9.3 of the Privacy Policy regarding legally required records).

We do not use Your Content to train AI models.

9. Acceptable use

You are solely responsible for ensuring that your use of Plaud and Cordari complies with applicable recording, wiretap, privacy, and consent laws. Many U.S. states and many countries require all-party consent to record conversations. Cordari does not assess whether your recordings are lawful.

You agree not to use the Service to:

  • Record any person without all legally required consents
  • Capture or process content in violation of any applicable law, regulation, or third-party right
  • Infringe intellectual property, privacy, publicity, or other rights
  • Upload malware, attempt to breach security, reverse-engineer the Service, or interfere with other users
  • Scrape, copy, or resell the Service
  • Use the Service to harass, defame, or harm others
  • Use the Service to process regulated data that the Service is not designed to handle (see Section 10)

We may suspend or terminate accounts that violate this section.

10. Not for regulated data

The Service is not designed or certified for use with regulated data. Specifically, you agree not to use the Service to process:

  • Protected Health Information (PHI) under HIPAA. We are not a HIPAA Business Associate and will not sign a Business Associate Agreement.
  • Student education records under FERPA.
  • Nonpublic personal information (NPI) under the Gramm-Leach-Bliley Act.
  • Payment card data subject to PCI-DSS (beyond what Stripe handles directly).
  • Data of children under 13 subject to COPPA.
  • Any other category of data subject to sector-specific regulations (financial, legal-privileged, classified, export-controlled, etc.) that requires protections beyond what the Service provides.

If you nonetheless route such data through the Service, you do so entirely at your own risk, and you agree to indemnify Radiant Maple against any resulting claims or penalties.

11. Service availability and changes

TL;DRWe do our best to keep things running but we don't guarantee uptime or credits.

We work to keep the Service available on a best-efforts basis. We do not offer a service-level agreement, uptime guarantee, or service credits. We may modify, suspend, or discontinue any part of the Service at any time, with or without notice, though we will try to give reasonable notice for material changes.

We may perform maintenance, push updates, and throttle or delay processing to protect the Service or comply with upstream limits (including Plaud's).

12. Intellectual property

The Service, including all software, designs, logos, and content we provide (excluding Your Content and third-party content), is owned by Radiant Maple or its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. No other rights are granted.

13. Feedback

If you send us feedback, suggestions, or ideas, we may use them without restriction or obligation to you.

14. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. To the fullest extent permitted by law, Radiant Maple disclaims all warranties, including merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and uninterrupted or error-free operation. We do not warrant that:

  • The Service will meet your requirements
  • The Service will be uninterrupted, timely, secure, or error-free
  • The results from the Service (including AI routing decisions, task extraction, or calendar extraction) will be accurate or reliable
  • Any errors in the Service will be corrected

You are responsible for reviewing AI-generated outputs before relying on them.

15. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, RADIANT MAPLE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, or for loss of profits, revenue, data, goodwill, or business opportunities, arising out of or relating to the Service, even if we have been advised of the possibility of such damages.

OUR TOTAL AGGREGATE LIABILITY to you for all claims arising out of or relating to the Service is limited to the greater of (a) the amount you paid Radiant Maple in the 12 months before the event giving rise to the claim, or (b) US$100.

Some jurisdictions do not allow these limitations; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

16. Indemnification

You agree to indemnify and hold harmless Radiant Maple and its officers, members, and employees from any claim, demand, loss, or damage (including reasonable attorneys' fees) arising out of or related to:

  • Your Content
  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any law or third-party right (including wiretap and recording-consent laws)
  • Your use of the Service to process data described in Section 10

17. Termination

You may terminate your account at any time from your settings. We may suspend or terminate your account and access to the Service at any time, with or without notice, if you violate these Terms, if continued operation poses a legal or security risk, or if Plaud prevents us from providing the Service. Sections 8 (last paragraph), 10, 12–16, and 18–22 survive termination.

18. Dispute resolution — arbitration and class-action waiver

TL;DRMost disputes go to individual arbitration, not court. You can opt out within 30 days by emailing legal@radiantmaple.com. Small-claims cases are still allowed.

18.1 Informal resolution

Before filing a claim, you agree to try to resolve the dispute informally by emailing legal@radiantmaple.com with a description of the issue. We will try to resolve it within 60 days.

18.2 Binding arbitration

If we can't resolve it informally, you and Radiant Maple agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will take place in San Diego County, California, or by videoconference or telephone at your election. The arbitrator's decision is final and binding. Judgment on the award may be entered in any court with jurisdiction.

18.3 Class-action waiver

YOU AND RADIANT MAPLE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate claims or preside over a class proceeding.

18.4 Small-claims carve-out

Either party may bring an individual action in small-claims court for disputes within that court's jurisdiction, in lieu of arbitration.

18.5 Opt-out

You may opt out of the arbitration agreement and class-action waiver by sending written notice to legal@radiantmaple.com within 30 days of first accepting these Terms. The notice must include your name, email associated with your account, and a clear statement that you are opting out of arbitration. Opting out will not affect any other part of these Terms.

18.6 Governing law and forum

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. For any disputes not subject to arbitration, you and Radiant Maple submit to the exclusive jurisdiction of the state and federal courts located in San Diego County, California.

19. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email and in the Service at least seven days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance. If you don't agree, cancel your account before the changes take effect.

20. Miscellaneous

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Radiant Maple regarding the Service.
  • Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
  • No waiver. Failure to enforce any provision is not a waiver.
  • Severability. If any provision is held unenforceable, the rest remain in effect.
  • No agency. These Terms do not create a partnership, joint venture, employment, or agency relationship.
  • Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
  • Notices. We may notify you by email or in the Service. You may notify us at legal@radiantmaple.com.

21. Contact

Radiant Maple Studios LLC
Carlsbad, California, USA
Legal: legal@radiantmaple.com
Privacy: privacy@radiantmaple.com